As a direct reseller, you will from, time to time, need to give various permissions to your resellers or customers. This can be very easily done from your direct reseller account itself by following the below steps:

  1. Login to your direct reseller account from the Alerts Application.

  2. Find the “Reseller” option on the left-hand menu and click on it to collapse it. Click on “Manage Customers”.

  1. The below page will appear. On the right side of the page, next to the account you want to modify, find the “#” symbol and click on it.

This will open up the permissions pop-up. Depending on if it’s a Reseller or Customer Account you will see the below pop-up. Check or un-check the permission you want to provide and click on “Save”.