Sending a flash message to your customers is an amazing way to quickly grab their attention for an important update or a notification that needs their attention, since these messages pop up on the entire screen, doesn’t go to the SMS inbox by default, and require to be dismissed by the customer.


To send a flash message from Kaleyra’s Alerts platform, follow the below easy steps.

  1. Log in to your Alerts/Promo application

  2. Find the option of “Send SMS” on the left-hand navigation menu and click on it

  3. In the drop-down that appears, select the type of message you want to send - Quick, Unicode, Customized, or Bulk.

  4. Fill in the details of numbers, select the SenderID you want to use, along with the template and Template ID details and enter the message content you want to send out. 
  5. Right below the “Message” content-box, find the checkbox option of “Select as Flash” on the right and click it.
  6. Proceed to send the message and select proceed on the next pop-up for confirmation.

The messages will now be sent as flash messages to the numbers added.

Not receiving Flash messages? Read more here.