Creating a Template
A Template is a predefined format of a saved message. A template allows you to use a single message at multiple instances with changeable dynamic field entries. A template eradicates spelling and typo errors by providing a standard format of text that can be reused.
Example: Bank Transactions- when the user withdraws cash from an ATM, an automated message is triggered with his account balance. In this case, the template is used with transaction-specific dynamic fields (In this case, the dynamic field can be the username, date and time of transaction and account balance)
You can follow the steps below to create your own template:
Click on the Manage Items from the left menu > Manage Templates
Click on the New button present on the right-hand side to create a new template.
Type the content in the box space provided in the ‘Add template’ pop-up window along with the Template ID that you got when you applied for the Template on the DLT portal and click on save. Your template is now saved and can be used.
Note: Only when you choose the Sender ID you want to associate the template to along with an approved Template ID, your template will be created and you will be able to successfully send messages to your end customers.
To manage your templates, follow the steps below:
Click on the Manage Items option on the panel bar and click on Manage Templates
To edit an already existing template, click on the edit icon in the Actions column on the right-hand side
Fill up the details in the pop-up window by typing in the title, content, and template ID. Save the selection
To delete a template, click on the delete icon under the actions column
You can also import all your templates in bulk, which can be done by following the below steps:
- Click on the Manage Items option on the panel bar and click on Manage Templates
- Click on the New button present on the right-hand side to add new templates
- In the pop-up window that appears, select "Import Contents" and then chose the relevant sender IDS and upload a filein the formats mentioned .
If you are not sure of the format to upload the data in, have a look at the Sample File by downloading it for guidance.