You can integrate the plugins to use and create different functionalities of our Voice Application. The following are the list of plugins. Once you have access to our voice application, you can configure these plugins. 

  1. Cash on delivery:
    Cash on delivery plugin allows you to get telephonic confirmation from customer opting for COD.

  2. Click to Call:
    This Plugin will help you create a widget which can be placed in your website. Works best with chrome, mozilla and IE 10(or above) And calls can be connected to you or IVR

  3. Freshdesk:
    Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service

  4. Happyfox:
    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues

  5. Health Check:
    A plugin which is used to monitor resources and performance of the system. Build the system which is well updated with incidents and telecom issues in real time.

  6. Number Masking:
    End-to-end number masking solution to keep buyers and sellers personal numbers private. Bridge their calls through an intermediate phone number powered by Kaleyra.

  7. Survey:
    A telephone survey plugin using which opinion polling can be achieved where telephone numbers are used to contact potential respondents. Setup questions and start inviting people to respond.

  8. Text to Speech:
    Text to speech plugin helps you convert text messages to voice messages. Let the system speak out your message as you are typing it.

  9. Two Factor Authentication:
    OTP plugin helps you send out the verification codes (OTP) to phone over voice/sms and get them verify the same.

  10. Vtiger CRM:
    Vtiger CRM refers to both cloud and open source versions of the CRM application offered by the company Vtiger. Integrate with ticketing system and let your callers create and verify status of tickets over call.

  11. Zendesk:
    With Zendesk plugin, your customers can connect with your Support agents hassle-free and only one call away to raise their tickets, record their complaints and check the status of their tickets via SI voice number

  12. progressive Dialer:
    This plugin is an automated telephone dialing system that only connects agents to calls answered by a person.