Send an SMS directly to a single lead from Leadsquared application

Sending an SMS to a Lead
You can directly send an SMS to a single lead. To send an SMS, follow the steps below:

1.Login to your Leadsquared account
2.From the menu bar, click on the tab "Leads"
3.Click on "Manage Leads" and the same page opens
4.From the "Manage Leads" page, click on the "Actions" bar of the lead you want to send an SMS to (shown in the image below)

5.Click on "Send Message" as shown in the image below:

6.A pop up window appears from where you can compose the SMS.
7.Choose the Sender ID from the drop down. By default, the default sender ID from your SMS account will be taken.
8.Choose the Template you had created in your SMS account. The template content will be loaded.

9.You can also choose the Parameters, from the drop down You can choose the following parameters (as shown in the image below).

The chosen Parameters will be loaded in the SMS.

  1. If you don't wish to use a template, then simply type the SMS content in the "Text Message" field.

Message Template

The section "Favorites" from your SMS account is rephrased as "Template" in the Leadsquared account. So when you choose the template from the drop down, the content from favorites is loaded.

SMS Credits & Characters

The credits in your SMS account are displayed in the top right corner of the pop up window. (Shown in the image above). You can also view the text characters in the pop up window in the "Message" section.

Unicode SMS

Any SMS with special characters will be considered as a Unicode SMS and will be charged accordingly. To know more about Unicode SMS characters read Multi Part Messages & Concatenation