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How can I Set up an account in Hexa?
What happens once I create the Hexa account?
Can I maintain my Team's access and accessibility?
What is Hexa?
What can I do with Hexa?
How is Hexa different from other Kaleyra products?
Should I opt for all products - SMS, Voice and Numbers to use Hexa? Can’t I just use either SMS or Voice?
Is there any limitation for creating users under an account?
How can I activate my account once it is suspended?
Is it possible to change the domain name once it is registered?
Can I change my account from postpaid to prepaid and vice versa?
How do Hexa’s free trials work?
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Can I use messaging on Hexa?
How can I add contacts to send an SMS?
Can I look up a number on Hexa?
What is the difference between marketing and transactional SMSes?
Can I send transactional and marketing messages through Hexa?
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What is Lookup?
Can I schedule the campaign?
Will I get a notification when the campaign is successfully done?
What does data encryption do?
What kind of encryption does Kaleyra support?
What is Panel Security?
How can I enable panel security?
What can I do with Hexa API?
Why should I use Hexa API?
How can I generate a Hexa API Key?
Where can I see the logs of SMSes sent through the API?
Is there any validity period of the API Key?
What are Hexa reports?
What reports are available and for what time periods?
Is it possible to customize the attributes of my report?
Can I schedule a report?
How much time would it take to generate a report?
I’m in UAE, but can I make the billing in US dollars?
Which currencies can be used to make payments?
Is it possible to restrict IP address to enhance security?
How can I block a contact?
Can I block a number for a certain time period?
Pricing and Plans
Where can I see my account balance?
Can I set a recharge limit for my account?
Why am I charged even if I am not using any of the SMS and Voice services?