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I have created my account. What can I do with my Voice account?
How do I know my account is active?
How do I reset my password?
What is the full form of IVR?
Why is IVR used?
How can IVR help my business?
What is multi level IVR?
How to create multi level IVR?
See all 17 articles
Type of Calls & Call Statuses
What type of Calls and numbers do we support?
What is a Call Status and what does it mean?
Live use case scenarios of Call Status, Call Disposition and Hangup details
How do call logs help?
In the call logs, Which location details are updated for a unique call?
See all 7 articles
Sub-users & Agents
What is the difference between agent account and sub user account?
How can I add agents to my Voice account?
How can I create an agent group?
Why are calls not routed to all the agents?
What is sticky agent?
See all 9 articles
How do I integrate Call conference with my CRM application?
Do all Virtual numbers have default Call conference option?
How do I enable Click to call on website?
How many members can join the conference call?
How can I barge in a call?
See all 6 articles
Outbound (OBD) Calls
How to trigger an outbound call?
How do we upload sound file through API from OBD application?
How can I stop the OBD campaigns triggered?
Which Plugins can I integrate on Kaleyra platform?